Authenticity & Sourcing

100% Authentic Labubu. Zero “Lafufu.”

MintBoxVault only sells genuine POP MART Labubu. If an item isn’t real, you get 100% of your money back and we pay return shipping. Simple.

Why buy from MintBoxVault

  • Authenticity guarantee — Full refund if any item is proven inauthentic.
  • Proof on request — We can provide receipts or sourcing video for high-value pulls/grails.
  • Secure handling — Tamper-evident packing, corner protection, and optional figure protectors.
  • Fast dispatch — Orders ship within 48 hours on business days.

POP MART® and Labubu® are trademarks of their respective owners. We are an independent reseller.

How we source

We maintain a strict chain-of-custody from store to your door.

  • Official retail: POP MART flagship stores, official online shop, licensed partner retailers, and sanctioned events.
  • Sealed product standards: Boxes are factory-sealed unless the listing clearly says “opened for verification” (e.g., grail photo proof).
  • Storage: Dry, climate-controlled shelving; no sun exposure; no pressure stacking.
  • Documentation: Receipts and/or order confirmations archived; available on request for high-value items.

How we price (transparent + stable)

We price to be fair, predictable, and sustainable.

Base formula: Final Price = Drop Cost + Taxes/Import/Payment Fees + Handling & Packaging + Demand Index

  • Drop Cost: Shelf price at time of purchase (AUD-converted).
  • Taxes/Import/Fees: GST/VAT/import duties, payment processor %, currency FX, marketplace fees.
  • Handling & Packaging: Protector cases, bubble wrap, double-boxing, fulfillment time.
  • Demand Index: Recent resale comps, set rarity, character popularity, and restock likelihood.

Why some figures cost more

  • Grails/Chases: Extremely limited; priced off verified comps and scarcity.
  • Discontinued sets: No restock expected → higher collector demand.
  • Region exclusives: Extra sourcing and logistics.

How many are left (live stock meter)

We keep it simple so you can decide quickly:

  • High: 10+ units available
  • Low: 4–9 units
  • Last Few: 1–3 units (moves fast)

Tip: When an item hits Last Few, it’s often gone within the next drop cycle.

Spotting fakes (quick checklist)

Use this 30-second check if you’re ever unsure:

  1. Box print — Colors are clean, no banding; micro-text and lines are crisp at edges.
  2. Seal & seams — Factory seal looks even; no glue waves or reseal wrinkles.
  3. Typography — Fonts and logo spacing match official art; no fuzzy outlines.
  4. Blister tray fit — Figure sits snug; tray plastic feels sturdy, not brittle.
  5. Paint & mold lines — Clean paint borders; mold seams are smooth, not raised/sharp.
  6. Surface/finish — Even matte or gloss; no greasy feel or chemical odor.
  7. Weight/balance — Feels solid; stands as expected; joints (if any) aren’t floppy.
  8. Card & inserts — Card stock is thick, print is sharp; colors match figure.

Want help? Send photos or a short clip and we’ll verify for free.

Our authenticity proof (what you can request)

  • Unsealing video for grails or specific pulls (when listed as opened for verification).
  • Serial/packaging photo set showing box edges, seams, tray, and card.

Our guarantee (no-stress)

If an item you bought from us is proven inauthentic by credible evidence:

  • 100% refund of the item price.
  • Return shipping covered by us.
  • No restocking fee.

How to claim (within 30 days of delivery):

  1. Email mintboxvault@gmail.com with subject AUTHENTICITY REVIEW.
  2. Include your order #, photos/video (box, inserts, figure), and a short note.
  3. We respond within 1–2 business days with next steps.

Ask us to verify (free)

Have a Labubu you bought elsewhere? We’ll verify images for free.

Submit:

  • 3–5 clear photos (front/back box, seal edge, tray, the figure up close).
  • Optional: 10–20s video rotating the figure.
  • Send to mintboxvault@gmail.com or DM @mintboxvault on Instagram.

Response time: usually <24 hours.

FAQ (short + honest)

Do you ever open sealed boxes?
Only when a listing says “opened for verification” or for content. Otherwise, sealed.

Do you weigh boxes to find chases?
No predictive weighing for sealed sales. If an item is a known chase/grail, the listing will state the exact figure.

Are protector cases included?
They’re an optional add-on for most listings. High-value figures may include a protector by default (see product page).

Where do you ship from?
From our primary warehouse in China or Australia; we may also ship certain items from a partner warehouse to speed delivery (you’ll see this on checkout if applicable).

Last updated: August 11, 2025